Pramatig believes gaming should be a source of entertainment — not addiction. We place the highest priority on the mental and financial well-being of every member. On this page, you will find everything you need to know about responsible play and the protective tools available to you.
Pramatig provides multiple powerful responsible gaming tools to help you stay in control of your gaming activity.
On Pramatig, you are in full control — set your own daily, weekly, and monthly deposit limits. Once a limit is applied, it takes effect immediately.
Decide in advance how long you will play in one sitting. Pramatig will send you a break reminder after a set period and end your session automatically.
You can exclude yourself from Pramatig temporarily or for an extended period whenever needed. Exclusion periods range from 24 hours up to 5 years.
If your losses exceed a set amount, Pramatig will automatically close your session. Protect yourself from unnecessary financial harm.
When you feel like you need a short break, activate Cooling Off mode. During this time, no betting will be possible, giving you the space to clear your head.
Pramatig's trained customer support team is ready to guide you on responsible gaming. Reach us in Bengali, 24/7.
Responsible gaming is an approach where you enjoy gaming as entertainment while never going beyond your means. Pramatig- we believe every player should game responsibly — setting limits and sticking to them is what matters most.
Gaming becomes a problem when it starts to negatively affect your daily life, your relationships, or your financial situation. Pramatig wants to ensure you never find yourself in that situation. That is why we have developed multiple protective tools and resources.
Remember – gaming should never be treated as a source of income. Pramatig- play for entertainment, and always keep in mind that losses are part of the game. Chasing losses with bigger bets is never the answer.
Pramatig- follow these habits to keep your gaming healthy and enjoyable:
These small habits Pramatig- will keep your experience enjoyable at all times and help you avoid any issues related to gaming.
If you notice any of the following signs, contact Pramatig or take a break.
It is important to be aware of the early warning signs of gaming addiction:
If you notice these signs, do not wait — Pramatig- contact customer support. We are here to help, not to judge.
Pramatig Strictly blocks access to the platform for anyone under 18. Through our KYC verification process, we ensure that only adults are able to play.
If you are a parent concerned that your child may get involved in online gaming, use parental control software on your computer or mobile device. Pramatig- report any suspicious accounts to us and we will investigate.
Be honest about your gaming habits. Answer the questions below:
Are you spending more time or money on gaming than you planned?
Is gaming affecting your relationships with family or friends?
Do you keep coming back to try to recover money you've lost?
Do you feel restless or irritable when you are unable to play?
Have you ever borrowed money from someone to fund your gaming?
If you answered "Yes" to two or more questions, please reach out to the Pramatig support team.
Set your daily, weekly, or monthly deposit limits directly from your account settings.
Set a timer to automatically end your session after a set period.
Use Cooling Off mode for a temporary break ranging from 1 day to 6 weeks.
Activate self-exclusion to take an extended break from the platform.
Gaming addiction is recognized as a mental health condition. Seeking professional help is an important step in addressing it.
Every game carries the risk of losing. Only play with money you can afford to lose without it affecting your life.
Never game with borrowed money or funds your family depends on. Doing so can lead to serious financial hardship.
For any issue, reach out to Pramatig's live chat in Bengali. Our team is always ready to help.
If you suspect a gaming addiction, consult a mental health professional. Reaching out for help takes courage.
Talk to someone you trust about what you are going through. They can help point you in the right direction.
Gaming on Pramatig is built on trust, enjoyment, and responsibility. Use our protective tools to play safely. Always remember — your well-being and your family's happiness come first.